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About Us

Raising the bar for world-class career coaching

We’re setting the new standard for career coaching. We bring together global expertise, proven methodology, and a community of professionals dedicated to helping people thrive in an ever-changing world of work.

Career coaches working together
Vision

To help people discover jobs they love

Mission

To create standards, educate our members, and advocate for the profession of career coaching worldwide

Our Purpose

Creating a World Where Great Career Coaching Is the Standard

Through world-class training and certification, we’re setting the global benchmark for coaching excellence.

Career coaches collaborating
Our Goals

A Shared Vision for the Future of Career Coaching

Career coaches collaborating
Uphold Standards

Maintain the highest level of integrity and performance in every aspect of career coaching.

Educate & Empower

Share practical, evidence-based training that equips coaches to create real, lasting impact.

Build Community

Investing in a global network where coaches connect, collaborate, and grow together.

Our Impact, By the Numbers

Behind every number is a career transformed through great coaching.

335+

Coaches Trained

Gayle M
60k

Clients supported by IACC-accredited coaches

25+

Countries serviced by 
IACC-accredited coaches

women sitting around a computer
Our Team

Seasoned professionals who breathe life into career coaching

Cara
Heilmann
President and Founding Instructor
Annette
Garsteck
Executive Director of Insights and Learning
Michelle
Traino
VP of Client Engagement & Operations
Olesia
Iakivchyk
Lead Facilitator and Eastern European Region Manager
Niko
Hazel
Senior Principal Trainer
Lee
Pearlman
Program Advisor
Gayle
Morihara
Principal Trainer
Sonia
Jackson
Japan Region Manager (Tokyo)
Jo
Abbott
Africa Region Manager (Zimbabwe)
Ursula
Kienholz Bjercke
Western Europe Region Manager
Nicole
Croizier
Principal Trainer and Canadian Region Manager
Cara
President and Founding Instructor
Annette
Executive Director of Insights and Learning
Michelle
VP of Client Engagement & Operations
Olesia
Lead Facilitator and Eastern European Region Manager
Niko
Senior Principal Trainer
Lee
Program Advisor
Gayle
Principal Trainer
Sonia
Japan Region Manager (Tokyo)
Jo
Africa Region Manager (Zimbabwe)
Ursula
Western Europe Region Manager
Nicole
Principal Trainer and Canadian Region Manager
The story of the IACC

From Vision to Global Impact

What began as a vision to elevate the standard of career coaching has grown into a global movement.

Cara Heilmann with Publisher
October 2015
The Spark

Carl, a fellow student from Cara’s coaching program, was struggling to get his business off the ground. Two days later, another coach, Maria, reached out. Then Jaqui, a solo recruiter, asked the same question—could Cara help? Cara’s own business, Ready Reset Go Inc., was flourishing, and her peers wanted to know how she did it. She was flattered and nervous…

November 2015
The Turning Point

Cara turned to her publisher for advice.

Her publisher said, “Imagine if you’d had someone like you when you first started—someone to teach you what to do and what to avoid.”

That simple thought changed everything. It lit a fire in Cara to share what she’d learned and help other coaches succeed faster.

2018
The Launch

Drawing on more than 20 years of training and talent experience, Cara created a program to share everything she’d learned about building a thriving coaching business. Carl, Maria, and Jaqui became her first beta participants. Soon after, one of Cara’s coaching clients introduced her to her sister, Christy Watz, who became Cara’s very first certified coach.

Code of Ethics

The International Association of Career Coaches is only as strong as the sum of our parts. That’s why we hold all of our coaches to the highest standard and enforce our code of ethics across all certifications, communities and workshops.

When our coaches commit to certification from the IACC, they agree to:

Uphold the highest standards of career coaching, deliver the best possible service to our clients, act in the best interest of our clients, and reflect positively on the profession.

Build trust with our clients and represent our areas of expertise with honesty, integrity, and transparency in all aspects of marketing, contract agreements, and coaching.

Maintain absolute client confidentiality, including company and client anonymity, unless permitted by the client or mandated by law.

Continue to evolve both as individuals and professionals so as to be present, relevant, and knowledgeable, with emphasis on uncovering and being mindful of our own unconscious biases.

Keep the highest level of professionalism when managing and maintaining boundaries and embrace the richness of our global community by welcoming diversity and fostering a culture of inclusion.

Build a strong and supportive community of coaches around the world by honoring copyrights, requesting permission to use original materials, and acknowledging and crediting creators.

Graduate Success Stories

Dr. Kelly Drummond

“I thought the curriculum was good, but I had no idea how great this program would be for me. I have a PhD and have attended many years of training programs. And this is by far the most high-impact course I’ve taken.”

Dr. Kelly Drummond

Director of HR
City of Chattanooga, Tennessee

Dana Abisheva

“The SPCC is a great program that gave me a perfect structure and methodology for growing people's careers, as well as the support I needed to launch my own business as a career coach. It’s a valuable investment for anyone who wants to grow as a coach.”

Dana Abisheva

Career Coach

Aytuna Oto

“This program delivered way more value and inspiration than I could have imagined. The IACC team and the cohort members were amazingly supportive and talented. I’m looking forward to staying connected with this community and growing together.”

Aytuna Oto

SPCC, PMP®

“I thought the curriculum was good, but I had no idea how great this program would be for me. I have a PhD and have attended many years of training programs. And this is by far the most high-impact course I’ve taken.”

Dr. Kelly Drummond

Director of HR
City of Chattanooga, Tennessee

“The SPCC is a great program that gave me a perfect structure and methodology for growing people's careers, as well as the support I needed to launch my own business as a career coach. It’s a valuable investment for anyone who wants to grow as a coach.”

Dana Abisheva

Career Coach

“This program delivered way more value and inspiration than I could have imagined. The IACC team and the cohort members were amazingly supportive and talented. I’m looking forward to staying connected with this community and growing together.”

Aytuna Oto

SPCC, PMP®

Our Global Mandate

Today, IACC-certified coaches span the globe: from Canada to Zimbabwe, Tokyo to Mexico, China to Bermuda, and beyond.

Across languages, industries, and cultures, our coaches are united by a shared mission: to bring clarity, confidence, and purpose to people’s careers.Through the International Association of Career Coaches, we speak a common coaching language; one built on evidence-based methodology, compassion, and excellence. Together, we’re advancing the practice of career coaching worldwide and transforming lives in our companies, our communities, and across the world of work.